Good to know
Privacy Policy
How we collect, use and protect your information.
Information We Collect
When you visit our website or place an order, we may collect personal information such as your name, phone number, shipping address, email address, and any details you share with us via WhatsApp, Instagram, or Facebook for order-related communication.
We may also automatically collect certain information about your device and browsing behaviour, such as your IP address, browser type, and pages visited, to help us improve our website experience.
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your order status, shipping, and delivery
- Respond to your queries, complaints, or exchange requests
- Improve our products, services, and website
- Share updates about new collections, offers, or promotions, where you have agreed to receive them
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with trusted courier partners for the purpose of order delivery, or where required by law.
Cookies
Our website may use cookies to enhance your browsing experience, remember your preferences, and understand how visitors interact with our site. You can choose to disable cookies through your browser settings, though this may affect certain features of the website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by us. To make such a request, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us via email, Instagram, or Facebook.